Returns & Refund

Hello and thank you for shopping at studioUBILA! We want to ensure you're completely satisfied with your purchase, so we offer a flexible 30-day money-back guarantee.

If, for any reason, you're not happy with your item, you can return it within 30 days of receiving it. Just ensure the item is in its original condition, unworn or unused, with tags attached, and in its original packaging. Please also include your receipt or proof of purchase.

To initiate a return, simply reach out to us at hello@studioubila.com. We'll guide you through the process and provide you with all the necessary information to send your item back.

If your item arrives damaged, defective, or if you receive the wrong item, please let us know right away so we can resolve the issue promptly.

Once we receive your return and inspect the item, we'll issue your refund to your original payment method within 10 business days. Please note that it may take a little longer for the refund to appear in your account, depending on your bank or credit card provider.

If you need to exchange your item for a different size or design, the quickest way is to return the item and place a new order for the one you want.

Our return policy is available worldwide, and we want to make sure you have a fantastic experience with studioUBILA!

If you have any questions or need assistance with your return, please don't hesitate to contact us at hello@studioubila.com. We're here to help!